Candellecoscent は、現在準備中です。

よくあるご質問(FAQ)

Where are you located?

We are based in Nagoya, Japan.

What forms of payment are accepted?

--Paypal


--convenience store payment / Pay-easy

(Japan only)


--Amazon Pay (Japan only)

When will I receive my order?

All orders are processed Monday-Friday. All orders placed on weekends / holidays will be processed the following business day. All items are dispatched within 1-3 days.


For international orders, it may take up to 3-28 days to receive your order due to COVID delays.



Having issues with your order?

Please contact us at @ Candelleco.theshop.jp and provide me with your Name and order number.